Return Policy
Returns & Exchanges
- We want you to love your purchase! If you're not satisfied, you can return your item(s) within 30 days of receiving your order.
- Items must be unused, unworn, and in their original packaging with tags attached.
- To initiate a return, please contact us at contact@voilatrends.com with your order number and reason for return.
💰 Refunds
- Once we receive and inspect your return, we will process your refund within 21 business days.
- Refunds will be credited back to your original payment method.
- Shipping fees are non-refundable.
♻️ Exchanges
- If you need a different size or color, we offer exchanges on eligible items. Simply reach out to us, and we’ll assist you with the process.
🚫 Non-Returnable Items
- Personalized or custom items
- Items marked as "Final Sale"
- Gift cards and accessories (if applicable)
📦 Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping method to ensure safe delivery.
📩 Need Help?
For any return or refund inquiries, feel free to contact us at contact@voilatrends.com We're happy to assist you!